Welcome to the Privacy Policy of Clean Master, your trusted provider of professional cleaning services in Bangladesh. At Clean Master, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website. By accessing or using our services, you agree to be bound by this Privacy Policy.
1. Information We Collect
When you use our services or interact with our website, we may collect certain types of information, including:
- Personal Information: This may include your name, address, email address, phone number, and other contact information provided by you when booking our services or contacting us for inquiries.
- Payment Information: If you make a payment for our services, we may collect payment details such as your credit/debit card number, expiration date, and billing address.
- Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the links you click on, and your browsing preferences.
- Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your online activities and preferences.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and improving our services: We use your information to deliver the services you request and to enhance the quality of our services.
- Communication: We may use your contact information to communicate with you about your bookings, inquiries, and other service-related matters.
- Payment processing: We use your payment information to process payments for our services and to prevent fraudulent transactions.
- Marketing and advertising: With your consent, we may use your information to send you promotional materials, special offers, and other marketing communications.
- Analytics and research: We may use your information to analyze trends, track user behavior, and gather demographic information for research purposes.
3. How We Share Your Information
We may share your information with third parties for the following purposes:
- Service providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT support providers, and marketing agencies.
- Legal requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity or successor organization.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption, firewalls, and secure server connections, to safeguard your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Choices and Rights
You have certain rights regarding your personal information, including the right to access, update, or delete your information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you service-related communications, such as booking confirmations and account notifications.
6. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not use our services or provide any personal information to us.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us or [mobilenmbr]. We are here to assist you and address any inquiries you may have.
Thank you for trusting Clean Master with your cleaning needs. We value your privacy and are committed to protecting your information in accordance with this Privacy Policy.